Accidental Alarm Registration Program NOW OPEN

UPDATE: Monday, June 2, 2014

Accidental Alarm Program Registration Events

The Accidental Alarm Program, established by an ordinance passed by the Council in October 2013, aims to reduce the number of accidental alarm calls through a system of education, registration, and assessments for repeat accidental alarms. 

Beginning May 1, businesses and residents operating an alarm system within the Town of Chapel Hill were required to register their alarm systems. Homes and businesses are required to register within 10 business days of operating new alarm equipment or within 10 business days of May 1 if they already operate an alarm system. 

Failure to register your alarm system with the Town before July 1, 2014 will result in a 
$100 penalty

In order to help residents/business owners to register their alarms and avoid the fine for failing to register, the Chapel Hill Police Department will hold a series of registration events. Residents and business owners may come to these events and register their alarms systems with the assistance of CHPD officers. Officers will also be available to answer any questions that residents may have. 

Events will be held at the following dates and locations: 

Chapel Hill Public Library

  • Friday, May 30: 10 a.m. - noon

  • Wednesday, June 4: 2 - 4:30 p.m.

  • Friday, June 6: 2 - 4:30 p.m.

  • Friday, June 13: 2 - 4:30 p.m.

University Mall (Information Desk Area inside Mall)

  • Tuesday, June 3: 10 a.m. - noon

  • Tuesday, June 10: 2 - 4:30 p.m.

For more information or to register your alarm online, visit www.townofchapelhill.org/alarms or call the Chapel Hill Police Department's Alarm Administrator at (919) 968-2764

You may also register by calling, toll-free, 1-855-725-7107.


Accidental Alarm Registration Program NOW OPEN
 
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Town of Chapel Hill police officers and firefighters respond to nearly 5,000 alarm calls each year. About 95 percent of those calls turn out to be accidental alarms. Limited public safety resources are burdened by accidental alarm activations. 
The Town of Chapel Hill has now opened the registration for all residential and commercial alarms in Chapel Hill. Registering alarms is free and convenient with options for online registration at www.townofchapelhill.org/alarms or by calling toll-free 1-855-725-7107 to register by phone. 

The Accidental Alarm Program, established by an ordinance passed by the Council in October 2013, aims to reduce the number of accidental alarm calls through a system of education, registration, and assessments for repeat accidental alarms. 

On May 1, businesses and residents operating an alarm system within the Town of Chapel Hill will be required to obtain a permit to register their alarm systems. Homes and businesses are required to register for a permit within 10 business days of operating new alarm equipment or within 10 business days of May 1 if they already operate an alarm system. Failure to register an alarm system with the Town will result in a $100 penalty, which take effect on July 1, 2014. 

The Town will begin tracking the number of accidental alarms from properties on July 1, 2014. Fire and Police alarms are tracked and counted separately. In cases where the Police Department or Fire Department responds to four or more accidental alarms in a 365 day period, the registered alarm user will face a series of graduated fines, ranging from $100 to $500 for each violation.

The fee schedule for accidental alarms is as follows: 

1 - 3: No fine              4 & 5: $100 each     6 & 7: $200 each 
8 & 9: $300 each      10 + : $500 each 

For more information or to register your alarm, visit www.townofchapelhill.org/alarms  For questions call the Chapel Hill Police Department's Alarm Administrator Lt. Mitch McKinney at 919-968-2764 or email mmckinney@townofchapelhill.org. 
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The Chapel Hill Downtown Partnership is working to bring together the resources of the Town, University and downtown community to maintain, enhance and promote downtown as the social, cultural, and spiritual center of Chapel Hill through economic development. Contact Meg McGurk at 919-967-9440 or meg@downtownchapelhill.com.