Downtown Chapel Hill
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Street Outreach Info

Street Outreach Info

The Chapel Hill community takes a multi-faceted approach to reducing panhandling, loitering and homelessness.  It is important to start by understanding that although there is often some overlap among panhandlers, loiterers and/or the homeless, they are not the same and are often different people.  Agencies that interact with these populations in Chapel Hill work in partnership to connect people to housing and services and have adopted policies and practices to protect people’s safety, to minimize disruptive behaviors and to respect people’s rights.  We feel this collaborative approach is the most effective way to alleviate these problems over the long term.

Orange County Partnership to End Homelessness is a coalition of agencies and other stakeholders working to prevent and end homelessness in Orange County through initiatives including:
o    100,000 Homes Campaign – agencies collaborate to house and provide services to the most vulnerable, long-term homeless people in our community.
o    Outreach Court – the first special court in NC to offer people experiencing homelessness treatment plans instead of incarceration for misdemeanor crimes.
o    Real Change – a campaign to educate the community about the issues of homelessness, encourage people to give to homeless programs and to discourage them from giving to panhandlers.  “Don’t give money and don’t feel bad!” The Downtown Partnership launched the Real Change campaign in 2007 to educate people about homelessness, discourage them from giving to panhandlers and encourage them to give to Housing for New Hope for its street outreach program. 
•    CONTACT:  Jamie Rohe, Homeless Programs Coordinator, 919-245-2496; 

Housing for New Hope (HNH)
•    HNH’s Chapel Hill/Carrboro street outreach worker forms relationships with people who have mental illnesses and are experiencing unsheltered homelessness and connects them with services and housing.   
•    CONTACT: Matt Ballard, PATH Case Manager, 919-724-3170, 

Inter-Faith Council for Social Service (IFC)
•    IFC operates shelters for men and women in Chapel Hill and provides free breakfast, lunch and dinner at its Community Kitchen in downtown Chapel Hill every day of the year for anyone who comes.
•    IFC shelter policy forbids residents from panhandling.
•    CONTACT: Judy Klimcheck, Residential Services Director, 919-967-0643, 

Community Empowerment Fund (CEF)
•    CEF is a non-profit in downtown Chapel Hill that provides savings opportunities, financial and career readiness education and relational support to unemployed and underemployed people.  CEF staff and volunteers build strong one-on-one relationships with clients, who are homeless or at risk of homelessness.  
•    CEF administers the OCPEH’s Job Partners Program that helps people who are experiencing or at risk of homelessness become job-ready and to find employment.
•    CONTACT:  Maggie West, Program Coordinator, 919-200-0233,